Board of Trustees



Vice President

Susan serves as Director of Compliance and HR Consulting for Human Capital Concepts (a broker friendly PEO). Susan previously worked at Preventia building broker relationships and Gregory & Appel Insurance, where she helped employers align their HR strategies with their total reward strategies for their future workforce. Susan is regularly asked to speak to the media regarding employee benefits, wellness and human resource topics. She is an instructor for several NAHU certification courses and a national presenter, focusing on leadership, compliance and self-funding topics. For NABIP, she has served as professional development chair, media chair and young agent chair. She routinely submits data for NABIP comment letters. Regionally, she has served as professional development chair, retention chair, young agent chair and media chair. For the Indiana AHU, she has served as legislative chair, president and young agent chair, and on the Day on the Hill committee. For her local chapter, she has been president, president-elect, secretary and event chair, and served on the Sales Congress Committee. Projects she has worked on include the NABIP strategic plan (specifically the technology & member experience goals), ISAHU public/private partnership on collaboration for tobacco cessation change, NABIP’s Mentoring Program, NABIP’s Diversity, Equity & Inclusion Task Force, the NABIP Mental Health Task Force and the HIP 2.0 (Indiana Medicaid Expansion). Susan is adjunct faculty of organizational leadership at IUPUI, on the CE Advisory Council of the Indiana Department of Insurance, and board member Ben's Ranch a 501 (c) 3 which is creating new options and new hope for young people struggling with mental health challenges, by connecting them to employment opportunities on farms, ranches, stables, and therapeutic riding facilities.  

VISION: My time on the Board has been truly inspiring, watching our board work collaboratively to drive association change.  As a NABIP member, I believe that our leaders must model the way, inspire a shared vision, challenge the process, enable others to act and encourage the heart. Leadership means different things to different people. By leveraging the strengths, knowledge and leadership expertise, our diverse team of leaders from across the country must prepare our members for industry changes. The role of the broker/agent/consultant is critical to the future of employee benefits. The services that we provide and the products we sell will continue to evolve and our role to educate and advocate on behalf of our clients will not go away. My vision is for NABIP to be the association of choice for all employee benefit professionals. We are just scratching the surface with our capabilities and I am excited for our future. I believe in leading with consistency, integrity, fairness, humility and transparent communication. 

I am dedicated to helping NABIP identify and develop future leaders to ensure members are prepared to take on leadership roles that become available—locally, statewide, regionally and nationally. I believe we need to encourage more collaborative efforts among councils/ committees within NABIP to bring the best results to our chapters. My curiosity drives me to ask questions, and learn more about our members and their needs. I am regularly encouraged to look at opportunities through a different lens and this makes me more effective as a leader. Our member experience is critical - to survive and thrive, we must identify, execute and lead strategic change. Are you ready to help take NABIP to new heights?   

Contact Susan Rider or (317) 313-1531.