Improving the Member Experience with NABIP Membership Chair Leslie Shelton

NABIP Membership Chair Leslie Shelton discusses her journey into the insurance business and her passion for membership. She emphasizes the importance of making new members feel welcome and supported, and shares strategies for improving the member experience. Shelton also highlights the social aspect of NABIP and the value of networking and building relationships within the industry. She encourages members to spread the word about NABIP and offers tips for approaching potential new members. Shelton concludes by discussing upcoming events and the future of NABIP.

Takeaways

• Making new members feel welcome and supported is crucial for retention and engagement.
• The social aspect of NABIP, including networking and building relationships, is highly valued by members.
• Members can play an active role in spreading the word about NABIP and recruiting new members.
• Improving the member experience through mentorship, communication, and easy access to information is a priority for NABIP.
• Upcoming events and initiatives, such as the Power Hour, offer opportunities for members to engage and learn.

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