Employers and health plans continue to face rising healthcare costs driven by chronic conditions, fragmented care delivery, and delayed access to services. In this episode of Healthcare Happy Hour, host David Saltzman speaks with Jon O’Toole, chief revenue officer of Recuro Health, about how integrated virtual care models—connecting primary care, urgent care, and behavioral health—are emerging as a response to these pressures. Drawing from industry data, case study insights, and market trends, the conversation explores how coordinated virtual care delivery can improve care quality while generating measurable cost savings across populations.
Takeaways
- The current healthcare cost environment: rising employer spend, growing chronic disease prevalence, and increasing pressure to demonstrate value and outcomes.
- Why fragmentation drives cost: how disconnected primary, urgent, and behavioral care leads to avoidable healthcare costs.
- The market shift toward integration: industry trends showing increased adoption of coordinated, virtual-first care models to address access and cost challenges.
- Implications for employers and health plans: how integrated virtual care models can support sustainable cost management while improving the overall care experience.
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